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Yiwu Saintde Socks Co., Ltd.
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Yiwu Saintde Socks Co., Ltd.
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Yiwu Saintde Socks Co., Ltd.
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Yiwu Saintde Socks Co., Ltd.
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Yiwu Saintde Socks Co., Ltd.
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Yiwu Saintde Socks Co., Ltd.
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Yiwu Saintde Socks Co., Ltd.
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Quick Answers To Questions You May Have

Need further assistance? Contact our customer service team—we’re here to help!

Contact Us
  • What is your minimum order quantity (MOQ)?

    Our standard MOQ is 300 pairs of the same style, color, and size, which helps reduce production and labor costs while offering exclusive discounts. For special requests, feel free to discuss flexible solutions with us.

  • Can you create custom designs and samples for my brand?

    Absolutely! Our professional design team has collaborated with many international brands. Simply provide your logo and design concepts, and we’ll deliver physical samples to bring your brand vision to life.

  • How should I care for the socks?
    • Machine wash at 40°C or lower and turn socks inside out for extended durability;
    • Avoid high-temperature ironing and drying;
    • For special materials (e.g., purl, viscose, wool), hand wash in 30°C or lower cold water.
  • What payment methods do you accept?

    We support PayPal, credit cards, and bank transfers (T/T) for your convenience.

  • Can I pay a deposit to start production?

    Yes! A 50% deposit initiates production, and the balance is due before shipping, ensuring a flexible and secure collaboration.

  • How much do samples cost? Can sample fees be refunded for bulk orders?

    The sample fee is $45 per design. For orders exceeding 500 pairs, the sample fee will be fully rebated into the total order cost.

  • Which courier services do you use? Can I track my package?

    We partner with DHL, FedEx, UPS, etc., for efficient global shipping. After dispatch, our team will provide a tracking number for real-time updates via the courier’s website.

  • How do you protect my design privacy?

    We sign confidentiality agreements with all clients to strictly safeguard design concepts, pricing, and other proprietary information, ensuring zero leakage.

  • What certifications do you hold?

    With 33 years of industry experience, we’re certified by OEKO-TEX, BSCI, GOTS, etc., and have passed factory audits by some global brands.

  • What packaging options are available?

    Choose from paper boxes, hang tags, gift boxes, etc., all customizable with your brand logo, social media handles (e.g., Instagram), website, and care instructions to enhance brand visibility.

  • What is the production lead time?

    Custom orders typically take 15–45 days, depending on quantity and complexity. For urgent needs, we offer priority scheduling upon request.

  • Do you offer men’s and women’s sizes?

    Yes, we provide gender-specific sizing for a perfect fit, as well as one-size-fits-most options for broader accessibility.

  • How do you ensure product quality?

    Quality inspection runs through the entire production process, from raw material sampling to 100% quality inspection of finished products, strictly controlling the quality of each pair of socks.

  • What types of socks do you produce?

    Product Range
    Children's socks: cotton ankle socks, performance sports socks, cartoon-themed socks, warm winter socks.
    Adult socks: sports socks, business socks, no-show socks, yoga socks, non-slip socks, etc.
    All styles can be customized with your own logo and design.

  • Do bulk orders get discounts?

    Yes! Larger quantities mean lower unit costs. Contact us for a tailored quote.

  • What are the benefits of special materials?

    Merino Wool: Natural temperature regulation, moisture-wicking, and year-round comfort;

    Compression Socks: Improve blood circulation, reduce swelling, and suit long-standing or sedentary lifestyles.

  • Do you use eco-friendly materials?

    Yes! We offer sustainable options made from organic cotton, recycled polyester, and other planet-friendly fibers.

  • Can you create anti-slip socks for toddlers?

    Absolutely! Our anti-slip socks feature non-skid grips on the sole, providing extra stability for little ones learning to walk.

  • How do you ensure comfort for sensitive skin?

    All our socks are made from hypoallergenic materials, free from harmful chemicals, and designed with seamless toes to prevent irritation.